Terms of Service

Free Tier

The free tier (Hobbyist) allows monitoring of up to 10 repositories and 1 lockfile. We reserve the right to adjust these limits or introduce paid plans in the future.

Fair Use

Usage is not unlimited on any plan. We expect reasonable use of our Service based on typical customer usage patterns. Excessive usage that may strain our infrastructure includes:

• Monitoring an unusually large number of repositories or lockfiles
• Scanning extremely large codebases that require excessive processing
• Requesting unusually frequent update scans
• Any usage pattern that significantly deteriorates service quality for other users

We reserve the right to throttle, rate limit, or restrict accounts that exceed reasonable usage levels. Users with legitimate high-volume needs should contact us to discuss custom arrangements or pay-as-you-go overage options.

GitHub Rate Limits

Our analysis depends on GitHub's API. When we encounter rate limits, analysis may be delayed or incomplete. This is outside our control and not a breach of service.

Paid Subscriptions

DevUpdate.io offers paid subscription plans (Professional, Team) with additional features and limits. By subscribing to a paid plan, you agree to:

• Pay the subscription fee through our payment processor, Paddle
• Automatic renewal of your subscription unless cancelled before the billing date
• Paddle's terms of service as our Merchant of Record

Refund Policy

14-Day Initial Purchase Refund Window: You have the right to cancel your subscription and receive a full refund within 14 days of your initial subscription purchase. This 14-day refund period applies only to your first subscription payment and does not apply to subsequent billing cycles or subscription renewals.

To request a refund during the initial 14-day period, simply go to your account settings and click the "Request Refund & Cancel" button. Alternatively, you can contact our payment processor Paddle directly or email us at info@devupdate.io. Refunds are processed through Paddle and may take 5-10 business days to appear in your account.

After the Initial 14-Day Period: Once the 14-day initial purchase period has expired, subscription payments are non-refundable. This applies to all renewal payments and any subsequent billing cycles. You may cancel your subscription at any time to prevent future charges, but you will not receive a refund for the current billing period.

Free Tier Available: A free tier (Hobbyist) is available to test our service before subscribing. We encourage all users to thoroughly evaluate the free tier before upgrading to a paid plan.

Cancellation

You may cancel your subscription at any time from your account settings or through the Paddle customer portal. Upon cancellation, your subscription remains active until the end of your current billing period. After this period ends, you will be automatically downgraded to the Hobbyist (free) tier.

Team Subscriptions

Team subscriptions include multiple seats for team members. The team owner is responsible for all billing and member management. When a team subscription ends or is cancelled, all team members lose access to team features and are downgraded to the Hobbyist tier.

Seat Management: Team plans start with 5 seats. You may add additional seats at any time at $12/month per seat or $10/year per seat. Seat billing is flexible - you can add monthly seats to a yearly plan or vice versa. Each additional seat is billed independently according to its billing period (monthly or yearly).

When you add a seat to an existing subscription:

• Monthly seats are billed immediately and renew monthly
• Yearly seats are billed immediately and renew annually
• Each seat can be cancelled independently without affecting other seats or the base plan
• Prorated charges may apply when adding seats mid-billing cycle

When you remove a seat, that team member immediately loses access. The seat remains paid through the end of its current billing period but will not auto-renew. No refunds are provided for partial billing periods.

Team Roles and Access Control

Team subscriptions use a role-based access control system with three types of roles:

• Owner: The account creator or designated owner has ultimate control over the team. The owner can transfer ownership to another admin, manage all members and admins, control billing, and is legally responsible for all team subscription charges and team member actions. Only the owner can transfer ownership or demote other admins. The owner cannot leave the team without first transferring ownership to another admin.
• Admin: Team admins can invite new members with any role (Admin or Member), promote members to admin, remove members (but not other admins or the owner), view and cancel pending invitations, and manage team settings. Admins have significant control over team membership and are responsible for ensuring proper access controls.
• Member/User: Regular team members can view team information, see other team members and their roles, view pending invitations, and leave the team at any time. Members cannot manage other team members or modify team settings.

Ownership Transfer: Team ownership can be transferred to another admin at any time by the current owner. Ownership transfers are permanent and cannot be reversed. The previous owner remains as a team admin but loses owner privileges. Ownership transfers do not affect billing - the new owner assumes all billing responsibilities.

Member Removal and Leaving: When a member is removed from the team or chooses to leave, they immediately lose access to all team features and are downgraded to the Hobbyist tier. Their individual account and personal data remain intact. Removed members can be re-invited if seats are available. The system prevents removal of the last admin to ensure teams always have management.

Liability and Responsibility: Team owners and admins are responsible for managing team access appropriately. You may be held liable for actions taken by team members you invite or grant admin privileges to, including but not limited to violations of these Terms, unauthorized access, or misuse of the Service. Ensure you only invite trusted individuals and regularly review team membership.

Usage Limits and Overages

Each subscription plan includes reasonable usage limits based on typical customer usage patterns. Usage is not unlimited. Factors that affect your usage include:

• Number of repositories and lockfiles monitored
• Size and complexity of codebases being scanned
• Frequency of update scans and analysis requests

We reserve the right to throttle or restrict service for accounts that significantly exceed normal usage patterns or negatively impact system performance. For power users who require higher limits than their plan provides, pay-as-you-go overage options may be available. Contact us to discuss custom usage arrangements tailored to your needs.

Price Changes

We reserve the right to change subscription prices with at least 30 days notice. Price changes will take effect on your next billing cycle. Existing subscriptions will be honored at their current price until renewal.

Our Content

The Service, including its design, features, text, graphics, and software, is owned by DevUpdate.io and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, or distribute our content without permission.

Your Data

You retain ownership of data you provide (repository URLs, lockfiles, account information). By using the Service, you grant us a limited license to process this data to provide our services.

AI-Generated Content

AI-generated summaries and analysis are created by our systems. You may use this content for your internal purposes but may not resell or redistribute it as a service to others.

By You

You may delete your account at any time from your settings page. Account deletion is permanent and irreversible.

By Us

We may suspend or terminate your account immediately, without notice, if you violate these Terms, engage in fraudulent activity, or misuse the Service. We may also discontinue the Service at any time with reasonable notice.

Effect of Termination

Upon termination, your right to use the Service ceases immediately. Data deletion follows our Privacy Policy procedures.